In our previous post about Apple's first-generation iPod Nano replacement program, we had the absurd idea to send in a couple of dead iPods to see what Apple would replace. One of them wasn't just dead though.
On the second, I replaced the screen, left the screws out, and then accidentally ran it through the wash! By the time it came out of the dryer, it was in several pieces and the logic board was oval shaped, and we used the whole front assembly to fix another iPod. The first iPod was just dead, and the second only needed to be run over by a car to look any worse.
Laughing the whole time, we sent them into Apple to see what would happen.
Alright Apple, we tested you, and you passed. Even though neither of the first-generation iPod Nanos that we sent you didn't deserve to be replaced, you went the extra mile and sent us new ones any way. There's a reason why your customers always come back for more.
So the question remains: did we hack Apple? It's hard to say whether their internal policy mandates the replacement of anything resembling an iPod with a serial number, or whether the iPods were even inspected at all. We'll probably won't be finding the answer to that question any time soon.