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Testing the Apple iPod Nano Recall, Part I «
1Jan/122

Testing the Apple iPod Nano Recall, Part I

Apple has recalled the first-generation iPod Nano, due to battery issues. Several of my family members and fellow potato-hackers own such iPods, and have been returning them. So far, they have each received a replacement in the form of a refurbished sixth-generation iPod Nano.

While the rest of the interwebnets rages that they didn't receive an exact replacement, we at Hacked Potatoes are giving Apple a well-deserved thumbs up. Their product failed (barely), so they opted to provide a free, technologically superior replacement. We will miss the click wheel, but we will enjoy all of the extra space.

The only question that remains is this: what condition does your iPod Nano need to be in to qualify for replacement? Does it have to be working? In one piece? Read on to see what we dare to send in to Apple.

Our first iPod Nano is non-functional. When plugged in, nothing happens. It probably has a faulty mainboard. The question here is whether Apple tries to power them on, or if they just inspect the serial number and throw it in a bin of recalled iPod Nanos.

Our second iPod Nano has a slightly more interesting story. This is how it looks, right now. This also all we have of it, except for the screws.

It all started about 2 years ago, when I bought it from a coworker for $20. A couple months in, the screen died, so I bought a replacement on eBay for about $8.

With the screen installed, I popped it back together, but never bothered to put all of the screws in. Not 3 weeks later, my wife and I managed to run it through the wash. It fell out of my jeans pocket at some point, at which point the washer banged it around until all of the parts separated.

You can see here how the edges of the circuit board have been rounded.

Since then, I gave it to one of my fellow Potato Hackers, who took it home and used the front for another iPod. A year and a half later, the recall happens.

This iPod will further test Apple's standards for recall replacement. Does the iPod have to even appear to be in working order? Does the whole iPod have to be present? Will they even bother to open the package to see what the iPod looks like? We'll find out, and we'll post our results!

Update: It didn't take long for the return packages to reach us. Interesting that they came from Sparks, NV. We didn't know there was anything in Sparks other than weird Casino hotels and Denny's.

We sealed them up and sent them on their way. Keep an eye out for the results here on Hacked Potatoes.

Update (2/5/12): Still no iPod love. So far, neither of them have shown up in the mail, but Apple's repair status web site has them listed as "Step 3: Return. January 10, 2012: Product replacement pending." We shall see. Keep an eye out for updates!

Update (2/11/12): The results are in! Go check them out here!

 

  • http://www.isaiahjroberts.com/ Isaiah J Roberts (Izzy)

    I, for one, hope they both go through well. Ah, time to add my last nano to the recall.

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  • Kian

    Considering doing same…what were your results?